Service above all

Service at the Hotel Donauwalzer in Vienna


Your stay at the Donauwalzer Hotel will be a wonderful experience

Stylishly designed room, friendly service, wide-ranging benefits to start with. Our hotel in Vienna is known for its central location and Service-Plus for each guest.

More than you expect

Experience the Viennese courtesy and hospitality! We and our whole team have set ourselves a goal to assure a perfect stay in our beautiful city. The Donauwalzer Hotel was marked as a 3 star hotel, nevertheless you may expect more service which excels the ordinary 3 star establishments. The exemplarily listed auxiliary services will enable you to form an opinion about our broad service package.

3 Sterne Hotel in Wien, 1170
Hotel im Zentrum von Wien, Hotel Donauwalzer

Low prices, best service

Have you long desired to spend a relaxed week in Vienna long? An exciting short trip at the weekend should ensure good mood and adventure? You can barely find a city where cultural highlights and urban vitality merge in such a refined way. What`s missing is the suitable accommodation, where one can relax and regain one`s strength.

Our hotel in Vienna offers a wide range of services which enable a necessary comfort desired by every traveller. 

Support of guests means not only to provide sustenance and neat hotel rooms - it is to be expected from us. It is rather small things which make your stay so comfortable. For instance our laundry service, efficient internet connection, a calm inner courtyard or first class must-see-tips in Vienna. On this page you can find precise overview of our service repertoire.

 The Donauwalzer Hotel In Vienna – feel at home here. From check in till departure.

Bus parking

There are parking places for two buses right before the hotel. They can be used at all hours except during peak hours. If a bus has to stay longer it can park at AKH (within 5 minutes` walk from the Donauwalzer Hotel). Here you reach the Vienna`s Bus Drivers Guide with all relevant information you might need.

Parking at the Hotel Donauwalzer

We offer different ways of parking your car at the hotel. More information under Parking.

Newspaper

Daily updated newspapers wait for you in the cafe every morning. You can find them both in the lounge and next to the 24 hours hotel bar.

Sightseeing tours

Organizing of tours, tickets booking and searching for suitable tour guides will be carried out by us.

Vienna Card

At our 24 hours reception you get at € 21.90 or 19.90 the Vienna Card for 72 or 48 hours. It gives you various benefits. Moreover this card is a 72/48 hour valid short-distance ticket for the public means of transportation. Certainly, a city map will be added to it.

!!! You CANNOT use this card till Wien Schwechat airport! Let us advise you to take a taxi. You can order it at our friendly reception.

WIFI

A W-LAN network is available in the entire hotel. So you can comfortably work, surf and put your pictures online in your room. If you booked your room directly via hotel home page the unlimited usage is included. In case of booking through a travel agency, please ask our competent receptionists.

Safe

If you would like to lock your laptop or other valuables we have at the reception free guest safes. Please note that the hotel assumes no liability for lost articles. 

Elevator

Our hotel has two lifts at your disposal. One of them has a wonderful peace of wrought ironwork of a lattice in Jugendstil – a real gem and popular photo scene. This one goes to the 4th floor, the second one to the 5th.

City Bikes

There is a possibility to lend city bikes at the underground station U6 Alserstraße (one minute`s walk away). All you need for that is a valid credit or cash card. One hour is gratis.

In case you arrive with your own bike, there is a specialized bike store in front of our hotel for any mending.  You can safely park your bikes in our inner courtyard for free.

Children

Children under 6 years can sleep gratis in our hotel with their parents. By request you get a baby alarm. There are also child`s armchairs at breakfast. Children from the age of 7 get price reductions.

Relaxation

With the first shafts on sunlight our green inner courtyard with loungers is brought out of a winter sleep. The goldfish are coming into their pond. The fountain splashes till late autumn. Our guests usually meet there in the afternoon for a chat or a glass of Viennese wine.

We can also reserve a Private Spa Area exclusively for you. A sauna, an IR-cabin, a whirlpool and loungers await you.

To make it more exclusively you can book one of our whirlpool rooms with cuddly bathrobes and Nespresso coffee machine.

Breakfast buffet

Our rich warm and cold buffet is thoroughly arranged every day and is well-known in the whole district. With our diverse egg dishes, fresh self-made waffles, hard- or soft-boiled eggs, daily fresh-baked cakes various kinds of spread, cereal, yoghurts and bread you will make a good start.

Drink not too much ice-cooled sparkling wine though! You could blur your pictures. The breakfast is accompanied by gentle waltz music as you would expect of a Viennese hotel.

And because we are a special hotel we took the trouble of making the weekend specials:

On Sundays you have the opportunity to take part in our waltz course and try a few movements of this dance under the supervision of professional dancers.

And to a Sunday belongs a Sunday breakfast!

Therefore there is playing of flutes and fiddles every Sunday. Two professional musicians perform pieces like “Donauwalzer”, “A Rose from the South” or some famous parts from various operetta pieces.

Listen and enjoy, we perform it regularly!

Hotel-Bar

You can visit our bar day and night. A cup of Viennese coffee melange or just a beer, perhaps? Let our stuff oblige you.

We have not some beers, wines or provisions here. Ours are exclusively selected Viennese wines from wine-growing areas like Grinzing, Neustift am Walde, and Ottakringer beer from our district which is served at the hotel.

Our mineral water Vöslauer and juices Pago originate from Austrian firms.

Show me your feet, show me your shoes.

High quality shoe polishing machines are available at the hotel at two different places for shining appearance. Or you give your shoes to our housekeepers for this purpose.

Laundry service

In case you desire to wash or iron your wardrobe, we see to it.

Late Check-Out

Your plane is leaving later? You would like to enjoy Vienna till the sunset? Enquire after our late check out. Your baggage will be safely lodged at the reception.

Wellness – Private Spa

After a day full of impressions you can revive in our ample wellness oasis. Release your muscles in the sauna, relax in the IR booth or let air bubbles massage you.

Serenety

Even though the Donauwalzer Hotel is centrally situated you will have a restful sleep and enjoy the calmness in our rooms with a park view. Their windows look out on our inner courtyard and in higher floors on a large park.

Cooling

In summer we provide our guests with ventilators. They cool off the rooms in hot conditions without affecting the environment. Please take into account that our hotel was built in 1901. Therefore we do not offer air conditioners.

Wake-up service

You have to leave early? Unfortunately we cannot take getting up off your shoulders but the wake-up service. There is also an alarm clock in your room.

In Vienna with dog

There is a run-off area for dogs one block away. You can reach the Danube for an extensive walk by underground line U6. For your stay with a dog we have a special “dog package”.

For detailed information about your stay with a four-legged friend see here.

One more remark: Do not be too angry with us if we greet dogs first. We love dogs.

If there is no way you can arrive with a dog our both Newfoundland dogs are here for you to stroke!

Please note: owing to the house improvements occasionally not all services are available. Services are valid if available; you can inform yourself in advance. 

  

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